Returns Policy

Returns, Refunds & Satisfaction Guarantee

We want you to love what you receive. If something isn’t right, we’ll make it right.

If your order arrives and you’re not happy with it, please reach out. We stand behind our products and will work with you to find a solution.

Because each item is made to order, we do not accept general returns or exchanges for:

Please check sizing and product details carefully before ordering.

If your item arrives damaged, defective, or misprinted, you are eligible for a free replacement or refund.

To process this, please contact us within 7 days of delivery and include:

Once approved, we will:

You will not be required to return the item in most cases.

If your order is lost in transit, you are covered by our free shipping insurance.

Please contact us and we will arrange a replacement or refund within 30 days.

Refunds (if approved) will be issued back to your original payment method.
Processing times may vary depending on your bank or provider.

If an incorrect shipping address was entered at checkout, we are unable to guarantee replacement or refund once the order has shipped.

For any issues, please email:

info@charmedandwyld.com

Include your order number and details so we can help you quickly.

Thank you for supporting Charmed & Wyld 🖤
We appreciate you being here.